Cauldron Ceramic Burner – White

1. General Information

• All tealight burners are sourced and quality-checked by Northern Lights Candle in Newcastle, UK.

• Each item is inspected before shipping to ensure it meets our quality standards.

• We reserve the right to update these Terms & Conditions at any time.

2. Orders

• By placing an order, you confirm that all details provided are accurate and complete.

• All items are subject to availability. If a burner is out of stock, you’ll be contacted with the option for a refund or replacement.

• Prices are listed in GBP and include applicable taxes (where relevant).

4. Shipping & Delivery

• Orders are usually processed within 2–4 business days before dispatch.

• Delivery times may vary depending on location and postal service.

• Please double-check your shipping address at checkout — we can’t be held responsible for parcels lost due to incorrect details.

5. Returns & Refunds

• Returns are accepted on unused, undamaged tealight burners in their original packaging within 14 days of delivery.

• To start a return, please contact us at northernlightscandles@outlook.com with your order number and reason for return.

• Refunds will be issued within 5–7 working days once the item has been received and inspected.

• Delivery charges are non-refundable unless the item is faulty or the return is due to our error.

6. Product Safety

• Only use unscented tealights that fit comfortably within the burner — never use oversized candles or wax directly in the tealight well.

• Always place burners on a flat, heat-resistant surface away from draughts, flammable materials, children, and pets.

• Never leave a lit tealight unattended.

• Allow the burner to cool completely before touching or cleaning.

• Northern Lights Candle is not responsible for damage or injury caused by misuse or failure to follow safety instructions.

7. Liability

• Northern Lights Candle is not liable for any indirect or consequential damages resulting from the use of our products.

• Our liability is limited to the value of the item purchased.